Hi everyone, just another update from myself on the direction of the comment section.

Over the last few years the website has become more popular than we could have imagined and as such we’ve been lucky enough to attract a large number of informed and civil commentators but on the other hand, there are more trolls here than we were able to deal with.

What are we doing about this? I’ll outline my plans below.

1. Leave our log-in system as is

We almost decided to have people log-in using their using social media accounts but I think the way we have now is best as it allows people to keep their details private while still letting us moderate the comments.

We’re going to keep the requirement for users to enter their username and e-mail address to be able to post.

Nothing is really changing in this regard, in fact it’ll be easier to comment as the system no longer requires you enter a website name before posting.

2. Make use of human comment moderators

Currently the website auto-approves comments from users that have previously had one comment accepted, that’s fine for a small community but it isn’t very practical for a website with thousands of users.

Previously, moderation of the content of comments didn’t really happen in any meaningful way. Comments from first time posters or comments containing a high number of links were automatically placed into a queue for approval. On some days this ‘pending approval’ queue could reach upwards of 500 comments, it became too time consuming to read them all.

Additionally, the website auto-approves comments from users that have previously had one comment accepted which led to an issue where someone could post a rational comment and get that approved only to switch to posting abuse.

That couldn’t continue, so we brought in a human comment moderator.

Comments from first time posters or comments containing a high number of links will still be automatically placed into a queue for approval but a dedicated member of the team will now sift through these to make sure that the comments meet our our comment moderation policy. In addition to this, the moderator will also read through comments from auto-approved users to make sure their comments continue to adhere to our comment policy.

Essentially, we aim to keep watch on every comment from every user posted on the website from here on out.

This team member will also deal with any comments that have been flagged or reported by the community, which brings me on to the next point.

3. Better reporting procedure

Now, about that reporting procedure. We have fully implemented a comment flagging system, this one is self explanatory. Just flag comments you believe violate our comments policy and our comment moderator will review it.

Please note though, we also know who is flagging comments so any abuse of this feature will be easy to see.

4. Enhanced tools for users

Jim is an active commentor, you can see a range of options when hovering over his comment such as the ability to share the comment, link to the comment or even flag the comment to the moderator. If you’re Jim, you can even edit your comment.

When hovering over a user, or yourself, you will be presented with a range of options.

When clicking on the ‘i’, you’ll see more about Jim including how many comments he has made and when he was last online.

Additionally, you can also see his previous comments.

We have also introduced ‘User Mentioning’. This option allows mentioning users in comments using @nickname method. Mentioned users will get notification via email.

We’ll update you all if and when more features are added.

Feedback

If you have any suggestions, please let me know in the comments below!

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John Camp
John Camp
1 month ago

I fully support this approach

lee1
lee1
1 month ago
Reply to  John Camp

I second that. I refuse to have a social media account so that would rule me out of being able to comment. So it is a good move to not require that.

Daniele Mandelli
Daniele Mandelli
1 month ago

Brilliant stuff George. Thank you.

Stephen Ball
Stephen Ball
1 month ago

The joy’s of being a content creator, where the new content you cant moderate.
Then being a moderator for the new that you created.

AndyCee
AndyCee
1 month ago

Seems like a good approach.
I’ve been getting an email asking me to confirm subscription to email notifications every time I post….might be a minor point to look at 🙂

Daniele Mandelli
Daniele Mandelli
1 month ago
Reply to  AndyCee

Me too. Just looked and there are almost a dozen of them!

AndyCee
AndyCee
1 month ago

Testing a post to see if it’s fixed now

AndyCee
AndyCee
1 month ago
Reply to  AndyCee

It’s fixed

Rob
Rob
1 month ago

Seems more than fair to me George.

JohnG
JohnG
1 month ago

Sounds good. Top stuff

James
James
1 month ago

Agree with all comments so far, seems a sensible approach.

maurice10
maurice10
1 month ago

Ever onwards and upwards.

Barry Larking
Barry Larking
1 month ago

Thanks for your dedication George. This is a straight forward decent policy.

Airborne
Airborne
1 month ago

Glad you didn’t go the social media way as I no longer have accounts or use social media due to both employment, but more importantly the amount of crap that’s on there. Cheers and keep up the thankless good work.

Sjb1968
Sjb1968
1 month ago
Reply to  Airborne

Totally agree

james
james
1 month ago
Reply to  Airborne

Good post, thanks.

Andy P
Andy P
1 month ago
Reply to  Airborne

Wot Airborne says….

I’m not one for social media so happy for it not to be linked. More than happy to ‘log on’ to the forum though if that makes us more accountable. While I’m on a roll, happy to toss in a bit each month too if that helps with paying for this all as everything costs, doesn’t seem right that a handful of you guys are picking up the tab and the rest of us are getting our rant on Scot free.

Last edited 1 month ago by Andy P
Mark B
Mark B
1 month ago
Reply to  Airborne

Totally agree

Oliver
Oliver
1 month ago

wait ships go in water? (good changes thanks)

james
james
1 month ago

I do enjoy reading your news and updates, I am all for having anyone who posts identify themselves to you by their e mail address.

Julian1
Julian1
1 month ago

Any chance of publishing any analytics? Top posters, worst trolls, posters by locale too. I’m a data nerd. Good job UKDJ

Jonathan
Jonathan
1 month ago

Thanks for all your effort George. I really enjoy the website, particularly the comments section – which for the most part contains very useful insight and knowledge, with the discussion let down occasionally by rants, and/or little spats.

TrevorH
TrevorH
1 month ago

‘I’m terribly worried about Jim… ‘, as Mrs Dale said.
What a thankless task for the moderator. So thanks.

Herodotus
Herodotus
1 month ago
Reply to  TrevorH

Wow, that takes me back, Mrs Dale’s Diary….action packed adventure for everyone!

Mark B
Mark B
1 month ago

The danger is that it turns into a bureaucratic nightmare causing UKDJ issues and discourages people from posting. That said, if that happens, it will become obvious quickly and I’m sure the approach can be adapted.

Personally I don’t comment that often but when I do contribute it is good to see the reactions in a timely manner otherwise everyone tends to lose the thread of the conversation. I hope it will all continue to flow while the topic is still fresh in people’s minds.

Pete
Pete
1 month ago

Reasonable flexibility with pragmatism and balance..obviously not a poly ….sorry..that wasn’t offensive was it ? .great stuff.

Frank62
Frank62
1 month ago

I value UKDJ highly as a source of defence news & analysis all in one place, plus the contributions of many posters commenting. Well done to George & the team attracting so much growth & educating more to the realities of defence. Like many here, social media was always a non-starter for me & I intend to keep it that way.

Captain P Wash
Captain P Wash
1 month ago

Great news, now lets see how it goes.

Ron
Ron
1 month ago

Sounds good to me, thanks George.

Geoffrey Roach
Geoffrey Roach
1 month ago

Looks alright to me George. I’m not the most computer literate person in the world but I can’t see any problems here.

The Artist Formerly Known as Los Pollos Chicken
The Artist Formerly Known as Los Pollos Chicken
1 month ago

Aye seems no bad ,good to see the linkage with what is total shite social media has been dropped 👍🏻 Common sense has prevailed. 👏🏻 Human moderation is the only sensible way 👍🏻 Again glad to see the idea of censorship driven AI that has ruined many other platforms has not been implemented. I’ve been using this site for years and honestly am struggling to see where all this so called abuse is? .Plenty Anti U.K. anti HM armed forces pish from the usual baw bags but abuse? Nah robust language and telling things like they are should always be… Read more »

BC
BC
1 month ago

Looks like a good idea to me.

Crabfat
Crabfat
1 month ago

Very happy with the site as it is now, George; and thanks a million to you and the team for all your work and the timely, first class ‘gen’. Stay off social media!

Bloke down the pub
Bloke down the pub
1 month ago

All sounds reasonable. In the past, I’ve fallen foul of the automated system and had comments blocked. As I doubt they contained anything very contentious, the only reason I can think of is that they contained a link to another webpage. Is there any directions under the new system as to whether relevant links are permitted or frowned upon?

geoff
geoff
1 month ago

Good Morning George. Many thanks for this update and the facility you provide for us. I am not a Social Media man so would appreciate your help regarding an issue around the Jersey saga which at least would involve a candidate for the “UKDJ No Planes Media Howlers Award” or alternatively assist us to clarify something-might even warrant an article? In the Sky News coverage of the dispute and the involvement of the Royal and French Navies over the last few days, there was some footage of a Belgian Navy vessel supposedly in the mix. I spotted it as Belgian… Read more »

Dern
Dern
1 month ago

Sounds like pretty good stuff George. Keep it up.

AlbertStarburst
AlbertStarburst
1 month ago

Mucho respect to you George and the team. I find UKDJ a very clear and concise site for defence-related news, and 99% of the comments useful and entertaining. I doff my hat to you sir.