Defence Secretary Gavin Williamson has said that the Ministry of Defence has looked at the possibility of taking the armed forces recruitment contract back in-house.
At a House of Commons Select Committee, after hearing that less than 60% of the target had been met, Williamson said:
“If it becomes apparent in the next financial year that Capita are continuing to fail in what they do, we are going to have to look at different options in terms of the contract.
We have started to see a turnaround in the number of recruits and that is starting to head in the right direction. If it doesn’t continue in the right direction, they will have to be relieved of their contract and we will have to look at different ways to deliver it.”
A Capita spokesperson said:
“The Army recruitment partnership between the British Army and Capita was re-set last year to ensure a closer working relationship that will deliver significant improvements in performance. Indications of improved performance are good: applications are at a five-year high and the length of time it takes from application to starting basic training has reduced by 20%, with the quickest candidate receiving a job offer just 22 days after applying.”